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Returns Policy

You may return new, unopened items within 7 days of delivery if they have a clear defect. Due to the personal and consumable nature of our products, we do not accept returns or exchanges unless the item is defective. Please read the product descriptions carefully before purchasing. If you have any questions, feel free to contact us—we’re happy to assist you.

If the return is due to a product defect or an incorrect item received, we will verify the issue with the manufacturer. If confirmed, we will offer a replacement, refund, or store credit. However, return shipping costs are the customer’s responsibility.

If the return is due to a product defect or an incorrect item received, we will verify the issue with the manufacturer. If confirmed, we will offer a replacement, refund, or store credit. However, return shipping costs are the customer’s responsibility.

1、5 to 10 business days for the return shipment to reach us.

2、3 to 5 business days for us to process the return.

5 to 10 business days for your bank to process the refund.

If you need to request a return, please contact us via email: support@nitebond.com with photos or videos of the defect. We will review your request and notify you once we have processed your return.

Shipping

Preparation for shipment usually takes 1-3 business days after payment is received. Shipping may take 5-8 business days or 8-12 business days, depending on the specific courier and logistics.

Please ensure all delivery information is correct. If there is any incorrect or missing information, we may need to contact you to update the details, which could delay your order.